Everything you need to run Ventra like a pro.
Guides, video walkthroughs, keyboard shortcuts and a searchable knowledge base. If you're stuck, real humans reply within 4 working hours at support@theventra.co.
Set up your workspace, invite your team, run your first event.
Briefs, run-of-show, tabs, readiness scores and AI recommendations.
Import, tag, segment, invite and check in — everything guest-side.
Sources, allocations, comps, pacing, refunds and reconciliation.
Budgets, invoices, approvals, multi-currency, P&L, exports.
Daily briefings, custom insights, natural-language queries.
Channels, threads, mentions, versions, approvals.
Roles, SSO, 2FA, audit log, permissions matrix.
- How readiness scores are calculated
- Setting up Google Calendar two-way sync
- Importing 10,000 guests from a spreadsheet
- Configuring Stripe payouts per event
- Building your first automation (Trigger → Action)
- Using the command palette (⌘K)
- Setting supplier compliance rules
- Sharing a partner portal link with restricted access
The exact 7-step path a new team walks to be production-ready.
From doors-open to load-out, on mobile, without a laptop in sight.
The finance workflow our top operators use to close month-end fast.
Talk to a human.
Our support team is a mix of engineers and event producers. Reply within 4 working hours, 24/7 during your live events.
support@theventra.co